Boilers, Chillers, and Cooling Towers
Heating and Cooling Infrastructure You Can Rely On
RackAir provides service, maintenance, and system support for boilers, chillers, and cooling towers across commercial and multi-residential buildings. These systems are central to building performance and compliance, and are managed through structured programs that prioritize safe operation, TSSA requirements, and consistent system reliability.
Service and Oversight for Central Systems
RackAir services and maintains boilers, chillers, and cooling towers with a focus on long-term system performance.
Boiler Systems & Hydronic Heating
We service and maintain commercial boiler systems and hydronic heating infrastructure to ensure safe, efficient operation. All work is performed in line with TSSA requirements, with detailed documentation maintained for inspections, audits, and regulatory compliance.
Chiller Systems & Cooling Equipment
RackAir provides service and maintenance for chiller systems that support building cooling. Preventive maintenance programs are structured to reduce system downtime, maintain performance, and identify deficiencies before they impact building operations.
Cooling Towers & Heat Rejection Systems
Cooling towers are maintained as part of the broader mechanical system to ensure proper heat rejection and system balance.
How We Support Your Systems
RackAir follows a structured onboarding and service process designed to eliminate surprises from day one. Our staffing, processes, account management structure, and documentation standards are all designed around long-term service relationships, not one-time installations. Every client we take on gets a named account manager, a formal onboarding process, and a structured preventive maintenance program built around their specific equipment inventory.
System Assessment
We begin with a structured review of your mechanical systems, including equipment condition, TSSA compliance status, and any immediate risks. You get a clear picture of where things stand before any work begins.
Account Setup & Planning
A dedicated account manager is assigned to your portfolio. We establish service protocols, communication expectations, and maintenance schedules based on your equipment and operational needs.
Ongoing Service & Oversight
All service, maintenance, and repairs are tracked, documented, and reviewed over time. You have full visibility into system performance, deficiencies, and upcoming requirements.
What You Can Expect from Every Interaction
Our service model is built around predictability. Every client, regardless of portfolio size, receives the same level of documentation, communication, and accountability.
Response Within Two Hours
All service requests are acknowledged within two hours during business hours. Emergency calls are dispatched immediately with a confirmed ETA.
Invoicing That Matches the Work
Invoices are tied directly to work orders, with itemized labour and materials, and they are issued within five business days.
Documented Every Visit
Every site visit includes a written service record detailing system status, work completed, deficiencies, and recommended next steps.
Annual Capital Planning Review
Each year, we review your equipment inventory and provide lifecycle insights to support budgeting and replacement planning.
Deficiencies Priced, Not Just Flagged
When issues are identified, you receive a clear repair recommendation with cost estimates so you can plan rather than react.
TSSA Compliance Maintained as Standard
All regulated systems are kept compliant with up-to-date documentation and are ready for inspection at any time.
Start the Conversation
Whether you want to schedule a mechanical system assessment or discuss your portfolio’s current service program, we’re here to help.