HVAC Systems & Refrigeration
Consistent Performance Across Every System
RackAir provides service, maintenance, and system support for commercial HVAC and refrigeration equipment across multi-residential, commercial, and institutional buildings. From rooftop units to refrigeration systems, every asset is maintained through a structured service program that prioritizes uptime, compliance, and clear documentation.
Full-Scope Service for Heating, Cooling, and Refrigeration Systems
RackAir services, maintains, and supports all major HVAC and refrigeration equipment with structured programs built around long-term system performance.
Rooftop Units & Air Handling Systems
We provide full-service support for packaged rooftop units, split air conditioning units, make-up air units, air handlers, VVT control systems, electric or gas forced-air systems, industrial chillers, domestic hot water boilers, indoor/outdoor pool environment systems, unit heaters, and infrared heaters.
Commercial Refrigeration Systems
RackAir delivers certified refrigeration service for commercial and multi-residential applications. Systems are maintained to meet regulatory requirements, with all work documented and tracked to support compliance, inspections, and long-term system reliability.
Preventive Maintenance & System Tracking
All HVAC and refrigeration systems are maintained through structured preventive maintenance programs. Every visit is logged, system condition is tracked over time, and deficiencies are documented with clear next steps so you can plan repairs and replacements before failures occur.
How We Support Your Systems
RackAir follows a structured onboarding and service process designed to eliminate surprises from day one. Our staffing, processes, account management structure, and documentation standards are all designed around long-term service relationships, not one-time installations. Every client we take on gets a named account manager, a formal onboarding process, and a structured preventive maintenance program built around their specific equipment inventory.
System Assessment
We begin with a structured review of your mechanical systems, including equipment condition, TSSA compliance status, and any immediate risks. You get a clear picture of where things stand before any work begins.
Account Setup & Planning
A dedicated account manager is assigned to your portfolio. We establish service protocols, communication expectations, and maintenance schedules based on your equipment and operational needs.
Ongoing Service & Oversight
All service, maintenance, and repairs are tracked, documented, and reviewed over time. You have full visibility into system performance, deficiencies, and upcoming requirements.
What You Can Expect from Every Interaction
Our service model is built around predictability. Every client, regardless of portfolio size, receives the same level of documentation, communication, and accountability.
Response Within Two Hours
All service requests are acknowledged within two hours during business hours. Emergency calls are dispatched immediately with a confirmed ETA.
Invoicing That Matches the Work
Invoices are tied directly to work orders, with itemized labour and materials, and they are issued within five business days.
Documented Every Visit
Every site visit includes a written service record detailing system status, work completed, deficiencies, and recommended next steps.
Annual Capital Planning Review
Each year, we review your equipment inventory and provide lifecycle insights to support budgeting and replacement planning.
Deficiencies Priced, Not Just Flagged
When issues are identified, you receive a clear repair recommendation with cost estimates so you can plan rather than react.
TSSA Compliance Maintained as Standard
All regulated systems are kept compliant with up-to-date documentation and are ready for inspection at any time.
Start the Conversation
Whether you want to schedule a mechanical system assessment or discuss your portfolio’s current service program, we’re here to help.